Prepaid Tax and Duties (Canadian Customers only)
Typically Canadian postal services will collect any taxes and duties owed AND a handling fee of $9.95 CAD at the time of delivery. Save money and avoid any unexpected high taxes and duties fees by paying ahead of time. Prepay the taxes and duties for your order with a flat rate fee of $9.95 USD!
In order to prepay your taxes and duties, you MUST choose USPS as the shipping carrier when you check out. This prepaid fee is only applicable to packages being shipped to Canada through USPS. The shipping services available will be USPS first class mail international and USPS priority mail international. For packages being shipped through UPS, UPS will be collecting the taxes, duties, and brokerage fees directly from you before or at the time of delivery.
Please note that if you choose to prepay your taxes and duties for your order, the package will take longer than usual to be delivered as it requires extra time to process. As for how long it would take, we do not have an estimate because it will depend on the shipping carrier and Canadian customs. We do not make any guarantees on when the package will be delivered. If you don't mind the wait, this will be the most cost effective way of shipping your items.
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NOTE: Your order may take longer than usual to ship, as there are shipping delays due to the holiday season. |
We recommend you choose UPS for your shipping method for orders if you need your order more urgently or to contact us if you have a more specific request regarding delivery. |
SHIPPING
We ship domestically within the US and internationally. Once you have placed an order, please allow for a processing time of up to 3 to 5 business days.
We ship all our products through USPS or UPS and we will provide you a tracking number once you make a purchase. If you do not receive any emails from us, please make sure to check your spam inbox before attempting to contact us.
Buyers are responsible for tracking the shipping progress and following up with the postal carrier via the tracking links to ensure that the packages are delivered. Once the package is shipped, it is YOUR responsibility to keep track of the shipping progress so that you are aware of any issues that occur while it is in transit and can address them as soon as possible. All shipping costs are non-refundable, even if the package is returned or considered undeliverable.
International buyers are responsible for ANY additional fees, taxes or duties imposed by customs and/or shipping carrier that must be paid at the time of delivery. International buyers would be responsible for paying these fees before the package can be released to them by the shipping carrier and/or customs.
RETURNS
Only domestic orders shipped within the US are eligible for returns. Items may be returned for money back within 14 days of receiving the order. Unless a wrong item(s) was mistakenly shipped to you, international orders can not be returned. The items must be unopened and unused in order for a return request to be approved. All shipping charges are non-refundable.
| For more detailed information, please refer to our shipping policy and return policy pages. |